We source our products from several vendors within the US, Europe and Asia, this means your item will be shipped directly from those corresponding countries. This allows us to offer free shipping on all our products. Because we ship from multiple warehouses, the ETA is 10-37 working days for any items that may ship from international warehouses.
Please note that shipping times are calculated once the order has been fulfilled, NOT once the order has been placed. Fulfilling the order can take approximately 1-5 working days.
We will email you a tracking number, usually 1-3 days after your order has been placed.
If you have not received your item within the time frame above, please contact us and we will investigate this for you.
Please note that shipping times are approximate and can vary depending on your country's courier policy and customs.
Tax rules differ from country to country. It is the customer's responsibility to be aware of their own country tax obligations while making the online purchase. This includes any shipment that may be held in customs or any extra duty fees that may impose.